Refund policy

At Art Sport USA, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Standard Returns

You may return most products within 14 days from the date of delivery.

To be eligible for a return:

• The item must be unused and in the same condition that you received it

• The product must be in its original packaging

• Proof of purchase (order confirmation or receipt) must be provided

If these conditions are met, we will gladly accept your return and process your refund.

Custom-Made Products

Please note that custom-made, personalized, or made-to-order products are not eligible for return.

Returns for custom-made products are accepted only in the following situations:

• The product arrives defective

• The product has manufacturing defects

• The item does not match the agreed specifications

In such cases, Art Sport USA will repair, replace, or refund the product according to the circumstances.

Refund Process

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed within 5–10 business days, and the amount will be credited back to your original method of payment.

Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or incorrect

• Original shipping costs are non-refundable

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately at info@artsportusa.com with photos and order details so we can resolve the issue as quickly as possible.

For any questions regarding returns or refunds, feel free to contact us at:

📧info@artsportusa.com
🌐 www.artsportusa.com